For Gemstone Industry Professionals | Trusted Quality for Exceptional Creations

Terms & Conditions

Terms & Conditions

Last Updated: 31/12/2024

Welcome to IFAD Jewelry’s website www.ifadj.ae (the “Site”). By accessing or using the Site located at www.ifadj.ae and its affiliated pages, you agree to comply with the following Terms and Conditions. Please read them carefully.


1. Acceptance of Terms

These Terms govern your use of and any purchases made on the Site. IFAD Jewelry reserves the right to modify these Terms at any time. Any changes become effective immediately upon posting. Continued use of the Site constitutes acceptance of the revised Terms. If you do not agree, please discontinue use of the Site.


2. Product Availability

Products may sell quickly, and availability is not guaranteed. Orders may be canceled after confirmation due to stock depletion. In rare cases, a shipping confirmation may be sent before an item becomes unavailable. In such cases, IFAD Jewelry reserves the right to cancel the order without penalty.

For back-ordered items, customers can contact us for restock estimates. We strive to update availability promptly, but errors may occur.


3. Pricing and Errors

We endeavor to provide accurate product pricing, but errors may occur. If an item is listed at an incorrect price, we reserve the right to correct it. If an order is placed at an incorrect price, we may cancel or request additional payment. Prices are subject to change without notice.

IFAD Jewelry does not negotiate product prices. All listed prices are final.


4. Payment Information

By entering your payment details and submitting an order, you authorize us and our payment processors to charge the amount to your selected payment method.


5. Diamond Certificates

Loose diamonds are shipped with grading reports. A $150 fee (or equivalent) applies if the report is not returned with a returned diamond.


6. Comparison Purchasing

To maintain competitive pricing, we prohibit purchasing multiple items with the intent of returning some for comparison. For product inquiries, contact our experts at service@ifadj.ae.


7. Site Content & Intellectual Property

All Site content, including text, images, logos, and design, is the property of IFAD Jewelry or its licensors. Unauthorized use is prohibited.

Trademarks, service marks, and trade names displayed on the Site belong to IFAD Jewelry and may not be copied without written consent.


8. Use of the Site

The Site grants a limited, non-exclusive, non-transferable license for personal, non-commercial use. Unauthorized use includes:

  • Commercial resale
  • Automated access (scraping, robots, etc.)
  • Modification or derivative works
  • Unauthorized pop-ups or overlays

Violating these conditions may result in termination of access and potential legal action.


9. Ethical Sourcing

We source diamonds exclusively from suppliers who adhere to the Kimberley Process, ensuring they are conflict-free.


10. Privacy Policy

Refer to our Privacy Policy for details on how we collect, use, and protect your personal information.


11. Infringement Policy

If you believe your intellectual property rights have been infringed, contact us at service@ifadj.ae with supporting details.


12. Third-Party Content

The Site may contain links to third-party websites. IFAD Jewelry is not responsible for the accuracy, content, or policies of these external sites.


13. SMS Terms & Conditions

By signing up for SMS notifications, you consent to receive transactional messages about your order. Standard message rates apply. To opt-out, reply STOP.


14. Indemnification

You agree to indemnify and hold harmless IFAD Jewelry, its affiliates, and employees from any claims or damages arising from your use of the Site.


15. Governing Law & Jurisdiction

These Terms are governed by the laws of UAE. Any legal action shall be brought in courts located in Dubai, UAE.


16. Modifications and Termination

IFAD Jewelry reserves the right to modify these Terms or terminate access at its sole discretion.


17. Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain in effect.


18. Contact Information

For inquiries, contact us at:

IFAD Jewelry
Email: service@ifadj.ae
Phone: +971 4 396 68 44

By using this Site, you acknowledge and agree to these Terms and Conditions.